If something does go wrong, Van Monster wants to know your feedback because we want to provide you with the best service and after care possible. Our complaints procedure is simple; just email with details of your complaint or concern, including the branch you are dealing with. This will be received by a senior manager who will respond to all complaints within 48 hours. We also welcome positive feedback, so if you've had a good experience with our team, please let us know by completing the feedback form below — we would love to hear from you. Have a more general enquiry? Use our contact us form to get in touch today.

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Occasionally we may like to send you information on Van Monster’s products and services, as well as information on products and services of other third-party organisations, including the Redde Northgate plc group of companies, which we feel may be of interest to you.


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Van Monster take data privacy seriously and will only use your information in accordance with our privacy policy and you can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us directly.