'I just wanted to send you a message confirming that I have received absolutely fantastic customer service, from one of your team. His name is Malcolm Dale and he recently sold me a second user VW Caddy van, which was exactly as described. I had tried to buy one from VW van dealerships, but with no joy. In fact, three of the local dealerships did not even reply to my email or call me. I then decided to give Van Monster a chance and stumbled on Malcolm Dale, who was most helpful, professional. He immediately tried to find me the van I wanted (with air con!). Within 2/3 days he had found exactly what I wanted and I placed a deposit. We then did the bank transfer and had the vehicle delivered on time. Having bought many vans in the past, he is without doubt the best salesman I have dealt with. We know exactly where to come for our next van(s).'
Danny Morrissey, Premium Seating Limited
'I'd like to put a brilliant review in about 2 members of your staff one from Blaydon branch, Gary Pace what an amazing person. Customer relations is top rate. He couldn't but be anymore help. He helped me through every step of me buying a van from them keeping me informed throughout the time of my sale and there's also Emma from Darlington branch who was great help and again she was brilliant whilst she was working at the Blaydon branch for a few days covering for Gary. In total brilliant and professional.Thanks'
Eversheds, One Earlsfort Centre, Earlsfort Terrace, Dublin 2
Northgate Vehicle Sales Limited (trading as Van Monster) is an appointed representative of Automotive Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA No 497010), whose permitted business is to act as Principal Firm for a network of Motor Dealer Appointed Representatives who advise on and arrange non-investment insurance contracts, acting on behalf of the insurer and act as Credit Brokers for introduction to finance providers, acting on behalf of the lender.