Privacy policy and cookies


In this privacy policy:

  • “we, us or our” means Northgate Vehicle Sales Limited a company registered in England and Wales (SN 02337128) whose registered office is at Norflex House, Allington Way, Darlington, Durham, DL1 4DY
    • “you” means the person accessing or using the Website; and
    • “Website” means


Cookies are small text files stored on your device when you access most websites on the internet and open certain emails. Among other things, cookies allow a website to recognise your device and remember if you’ve been to the website before. We use the term cookie to refer to cookies and technologies that perform a similar function to cookies (e.g. tags, pixels, web beacons, etc). Cookies can be read by the originating website on each subsequent visit and by any other website that recognises the cookie. 

Our Website uses cookies in order to make the Website easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how the Website is used so that we can make sure it is as up to date, relevant and error free as we can. We also use cookies to ensure that our online adverts reflect the interests of web users. Further information about the types of cookies that are used on the Website is set out in the box below.

By using the Website, you agree to our use of cookies including setting and reading cookies on your device. You can choose to restrict or block cookies through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit and Please note that certain cookies may be set as soon as you visit the Website, but you can remove them using your browser settings.

Our website uses the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.


Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control, although we may receive services from these third parties (including, for example, for targeted advertising purposes and website analytics). These cookies are likely to be analytical/performance cookies, targeting cookies, or cookies relating to the functionality of the website. Detail of such cookies can be found below.






 More Information


This cookie is essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.

1st Party
Strictly Necessary Cookie
Session cookie


This cookie is used by Google Universal Analytics and Google Tag Manager to analyse how people use the website, and also to target adverts which are more relevant to individual visitors. Collected data is anonymous, and is transmitted to Google.

1st Party
Performance / Targeting Cookie
To opt out of Google Analytics use the following link:


This cookie is used by Google Analytics to collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages.
This cookie doesn’t collect information that identifies a visitor. All information this cookie collects is aggregated and therefore anonymous. It is only used to improve how the website works.

1st Party
Performance Cookie
To opt out of Google Analytics use the following link:


This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.

3rd Party
Analytical Cookie

Automatically expires after 365 days


This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.

3rd Party
Analytical Cookie
Automatically expires after 365 days operates a live chat facility provided by SmartSupp. This service uses cookies to remember your name and email address in order for chat operators to instantly find your previous messages and eliminate the need for you to repeatedly enter details. As part of the service SmartSupp also provides analytical data which allows us to view how people are interacting with the site, in order to improve it and deliver a better experience.


In addition to using the link set out above, you can restrict or block cookies by activating the setting on your browser that allows you to refuse or restrict the setting of all or some cookies. You can obtain further information on how to block or restrict cookies at or However, you should be aware that if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website.

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We take our obligations under privacy and data protection law very seriously. This policy sets out how we will use the personal information that we obtain, generate and process.